I have been dealing with Batteries Plus in Wilson for many years, and I must say the experiences have been steadily going down hill. My most recent disappointment was last Monday when I made an appointment with them to have my daughters cell phone fixed. I live in North Rocky Mount, so the trip to Battereis Plus is about 35 minutes each way. I left work early, rushed home, got my daughter and made it to Wilson on time for my 4:30 Appointment. I handed the phone to the staff (sandy brown hair shoulder length lady) and she removed the phone from it case and laid it completely on the counter. She rocked it back and forth on opposite corners and said the frame was bent and could not be fixed? First off, why is this not explained online so we know there is a chance it cant be fixed??? BUT what really frosts me is the phone has a CAMERA....the CAMERA has a lens protection ring, which is raised from the frame of the phone....SO IT CANT SIT LEVEL ON THE TABLE unless she put the camera over the edge... REGARDLESS, we wasted and hour and a half of our time and fuel because of the ignorance of the staff.. I just spoke with the Manager Michelle, and while she wanted to be helpful, the most she could offer was "I appologize". I did not expect the world, but I certainly thought I would have been treated better, as in fact she played "that is your side of the story cause I was not here" ploy with me. As an employer I know how hard it is to get good help, but I also know that customer service is what keeps people coming back.. I will not return to this store, and possible boycott Battereis Plus in general. The icing on the cake was when I got the email asking why I missed my appointment... REALLY.
Needed a Battery for my portable generator and as always these folks have what I need, thank you.
Needed electric scooter batteries... I found them here. The staff gladly recycled the old batteries and took the time to install the new batteries. The batteries worked well... Thanks for the great service!
Since the price was almost the same as Apple I would recommend and will only visit Apple approved service centers in the future.
The Batteries Plus Bulbs located in Wilson has the best service around. The staff is so friendly and their work there is fast. Everytime I've been they have treated me with a smile and friendly service. They always know what I need and words can't describe how pleased I am with this location!
By far the best service i have had at a place in a long time. The lady behind the counter was very knowledgeable about the different batteries there and even got me to buy a few LED light bulbs that i love. I highly recommend going there for all your battery needs. Just ask for ginger i think was her name
Batteries Plus Bulbs is a US Electronics Store based in Wilson, North Carolina. Batteries Plus Bulbs is located at 3620 Raleigh Rd Pkwy W, Wilson, NC 27896, USA.
Please contact with Batteries Plus Bulbs using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Batteries Plus Bulbs opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Wilson