I have to let other customers and the management @ Tractor Supply in Wilson NC know what a great associate they have working for them!!!! She was training a young man at the register, the only register open cause the other one had crashed yesterday, which she was doing a good job at. Then the man in front of us had a return/refund, she ask for his ph# doesn't speak and/or English well and says he doesn't have a #. She then ask for something that the manager told her to ask for and guess what he showed her something on his phone (UGH UGH LMFAO ) Next she ask for his name and he continues to stand there and look at her likes she's crazy(which BTW he was driving me and no not b/c he's Mexican but b/c he can't speak 9 UGH UGH UGH ) she does her job with a smile on her face finally she hands him the return slip for him (after playing a game of guess what I'm saying ) to sign his name and low and behold he writes a string of #s!!!!!!!!!! So management @ Tractor Supply Wilson NC take note of the exceptional lady who was working on 9/17/2017 around 3 oclock. Because I would've lost my patience and told him NO REFUND. I glad there are still people willing to go the extra mile as she did!!
The people that work there are helpful and real nice
Staff is not very knowledgeable about many products. I view this as a self-service location. They have a decent inventory of farm/gardening items, but not very extensive.
I would never go there or to Wilson again. I wasted an afternoon, driving over 30 miles from my home in Clayton to the store there in hopes of buying a lawnmower. After waiting over a half hour for sales help and asking twice, I said "Thanks for nothing" and left the store in disgust. I think a fundamental part of any business is to assist customers. If you cannot, tell them so and why, perhaps make an appointment. But don't treat them like garbage and make them wait outside for over a half hour. Once again , thanks for nothing.
I absolutely despise this particular Tractor Supply!! When myself or my daughter have gone in to purchase a couple bags of feed they either wouldn't have it or the bags were damp....don't even expect for one of the employees to ask you if you need any help as they don't speak or help you load your purchase. I would rather drive to Mule City in Benson than deal with this place!!
Tractor Supply Co is a US Hardware Store based in Wilson, North Carolina. Tractor Supply Co is located at 2380 Forest Hills Rd W, Wilson, NC 27893, USA.
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